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The global aviation industry has changed dramatically over the past 30 years, putting Australia at the heart of the world’s biggest and most fast-growing region for air travel: the Asia Pacific. Arguably, the changes still to come will be even more significant, as the Asian Century unfolds and new players, partnerships and technology challenge old business models. Against this background, Qantas is working through a $2 billion transformation program to lay foundations for future growth. Alan Joyce will discuss the Qantas Group’s strategy, the enduring power of the Qantas brand, and the role of the national carrier 95 years after Qantas’ formation in regional Queensland.
Alan Joyce became Chief Executive Officer of Qantas in November 2008.
During this time Qantas has embarked on its biggest transformation since it was privatised in 1995, taken delivery of more than 150 new aircraft, expanded in Asia, forged new strategic partnerships, and invested in infrastructure, technology and training to achieve record customer satisfaction.
Mr Joyce served as founding Chief Executive Officer of Jetstar for five years from October 2003, establishing its operations in Australia and across Asia, and previously held senior roles at Qantas, Ansett and Aer Lingus. He was Chairman of the International Air Transport Association between July 2012 and June 2013.